by Barbara McNichol
Emails can have problems—especially when old subject lines, too many topics, and lack of clarity get in the mix. It can add up to email overwhelm.
Be conscious of failing to make the most of your email correspondence. You want to avoid going back and forth a dozen times before achieving the communication’s purpose.
Well, a dozen times might be exaggerating, but no matter what, you can streamline the process by building in extra thoughtfulness. Consider something as simple as scheduling a meeting. Messages could go back and forth annoyingly before you nail a mutually agreeable day/time/place.
Why not craft your initial email with an “if then” option? You’d simply write, “I’m available Tuesday, Thursday, or Friday in the afternoon after 3 p.m. If any of these don’t work for you, then give me three options when you’re available.”
The “if then” technique has just narrowed down the possibilities. Recipients know to suggest a different three options if these don’t work. You’re all likely to come up with the best solution in only two emails each. That saves time and avoids email overwhelm.
Your Challenge: Compose your emails more efficiently by using this “if then” option.
What other actions help you avoid email overwhelm?